About Us

Reliable Permitting
Reliable Permitting & BSS is Vital to Your Construction Production
Construction deadlines, closing deadlines and pressing time windows drive any construction process. As our customer, you will receive departmental individualized attention during all phases of the permitting and the inspection process. From the initial permit submittal to certificate of completion, we assist in driving and guiding your specific project permitting needs.  We are more than a courier service. We are a complete Permit Service including Construction Administration & Permit Remediation. Therefore, we stand apart from the competition. 

Experience

With over 25+ years of experience and outstanding customer support services, Reliable Permitting & BSS Inc. will guide you through the many aspects of the Permitting Process.

Principles of Our Work

  • Business Owner for over 20+ Years
  • CAM License Holder
  • Electronic permitting Specialist
  • 20 + Years construction Administration Experience
  • Born and Raised in Naples FL, Very knowledgeable about the area and its growth
  • Realtor Permit Conference Presentations & Learning Lunches
  • Dedicated & Loyal to her clients and Home Owners
  • Land Development Model Sales Centers Experience (SIP, SDP)

Founders

Reliable Permitting

Shalonda Washington

CEO/Owner
“Permit Queen”
APermitQueen@ReliablePermittingBSS.com

The Permit Queen has vast knowledge in construction admin & all phases of the building permitting processes. She also specializes in Open Permit Resolutions. Shalonda Washington was named the permit queen by the building industry. She gained the name because of her relentlessness to knock down barriers in order to get permits approved. She is a Native of Naples, FL and active community member.

Reliable Permitting

Jimmy Washington

Manager
Permit Expeditor
Jimmy@ReliablePermittingBSS.com

Jimmy Washington is the expert when it comes to submitting permits in different municipalities. As managing ownerHe has vast knowledge of submitting permits of all types, including  new development and Commercial construction . Jimmy works with all building departments on a daily basis. He manages relationships and interactions with these departments to ensure you get your permits in a timely manner.

Reliable Permitting

Javion Morgan

COO
Javion@ReliablePermittingBSS.com
Javion Morgan is the business office strategist who organizes the flow of Reliable in house permitting departments. He works directly with clients on business transactions and caters to our corporate clients and manages our bulk permitting to ensure the permit completion of all permitting projects. Javion has a Business Communications Degree from Wisconsin Lutheran College.
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Staff Emails

ADMINISTRATION, COORDINATOR, AND OFFICE MANAGER

Admin@ReliablePermittingBSS.com

Our Administration department works directly with the Permit Queen with Code Violations, Open Permits, Mitigation, Commercial Permitting Projects, Extensions & Cancellations, and Inspection scheduling along with any permitting questions. Email this department when you are in need of any of these services, a conference meeting with Shalonda, or if you would like pricing on any other services we offer.

PROCESSING DEPARTMENT

Processing@ReliablePermittingBSS.com

Our Administration department works directly with the Permit Queen with Code Violations, Open Permits, Mitigation, Commercial Permitting Projects, Extensions & Cancellations, and Inspection scheduling along with any permitting questions. Email this department when you are in need of any of these services, a conference meeting with Shalonda, or if you would like pricing on any other services we offer.

OUT-PROCESSING DEPARTMENT

Inspections@ReliablePermittingBSS.com

Out-Processing department handles the following; Inspection Scheduling & Certificate of Occupancy/ Certificate of Completion County Retrieval and Distribution. Out-Processing also handles Revision Changes and Return Extensions.

MARKETING DEPARTMENT

Marketing@ReliablePermittingBSS.com

Reliable’s newly designed marketing is energized by clients such as you! This department sends out building department changes and county notices, and sends out updated information to all social media and website avenues.

ADDITIONAL LIST OF PROFESSIONAL SERVICES PROVIDED:

– ENGINEERING

– DRAFTSMAN DRAWING

– SURVEYING AND ENERGY CALCULATIONS

– DESIGN PRESSURE TESTS

– OPEN PERMITS

Founders

Reliable Permitting

Shalonda Washington

CEO/Owner
“Permit Queen”

The Permit Queen has vast knowledge in construction admin & all phases of the building permitting processes. She also specializes in Open Permit Resolutions. Shalonda Washington was named the permit queen by the building industry. She gained the name because of her relentlessness to knock down barriers in order to get permits approved. She is a Native of Naples, FL and active community member.

Reliable Permitting

Jimmy Washington

Manager
Permit Expeditor

Jimmy Washington is the expert when it comes to submitting permits in different municipalities. As managing ownerHe has vast knowledge of submitting permits of all types, including  new development and Commercial construction . Jimmy works with all building departments on a daily basis. He manages relationships and interactions with these departments to ensure you get your permits in a timely manner.

Reliable Permitting

Javion Morgan

Assistant Manager / PR
Javion Morgan is the business office strategist who organizes the flow of Reliable in house permitting departments. He works directly with clients on business transactions and caters to our corporate clients and manages our bulk permitting to ensure the permit completion of all permitting projects. Javion has a Business Communications Degree from Wisconsin Lutheran College.
Reliable Permitting

Kristina DeRosier

Office Processor Manager

Kristina Manages all aspects of our Intake & Office Processing & ensures top notch customer service performance. Kristina is from Cleveland, Ohio and now lives in Naples, Florida for the past 25 years and has an associates degree from Edison College. She has been employed with Reliable for 3 years and counting.

Staff Emails

ADMINISTRATION, COORDINATOR, AND OFFICE MANAGER

Admin@ReliablePermittingBSS.com

Our Administration department works directly with the Permit Queen with Code Violations, Open Permits, Mitigation, Commercial Permitting Projects, Extensions & Cancellations, and Inspection scheduling along with any permitting questions. Email this department when you are in need of any of these services, a conference meeting with Shalonda, or if you would like pricing on any other services we offer.

PERMIT INTAKE

Intake@ReliablePermittingBSS.com

This department handles the flow of customer traffic phone calls, emails and walk-in clients. The intake department also gathers all of your new permit requests, ensures all documents are safe in our database so our processors can keep up with all of your permitting updates. Having trouble with your contractors licensing and contractors registration with certain building departments? Permit Intake can handle this for you.

PROCESSING DEPARTMENT

Processing@ReliablePermittingBSS.com

Our Administration department works directly with the Permit Queen with Code Violations, Open Permits, Mitigation, Commercial Permitting Projects, Extensions & Cancellations, and Inspection scheduling along with any permitting questions. Email this department when you are in need of any of these services, a conference meeting with Shalonda, or if you would like pricing on any other services we offer.

OUT-PROCESSING DEPARTMENT

OutProcessing@ReliablePermittingBSS.com

Out-Processing department handles all permit fee payments, receipts, retrieval and delivery of permit packages. They even offer inspection scheduling and Certificate of Occupancy/Certificate of Completion County retrieval and distribution to clients, if needed.

MARKETING DEPARTMENT

Marketing@ReliablePermittingBSS.com

Reliable’s newly designed marketing is energized by clients such as you! This department sends out building department changes and county notices, and sends out updated information to all social media and website avenues.

ADDITIONAL LIST OF PROFESSIONAL SERVICES PROVIDED:

– ENGINEERING

– DRAFTSMAN DRAWING

– SURVEYING AND ENERGY CALCULATIONS

– DESIGN PRESSURE TESTS

– OPEN PERMITS

Have a Large Project?

As our customer, you will receive the individualized attention you require during all phases of the permitting and the inspection process. From the initial permit submittal to certificate of completion, we will be at your side. You will learn we are more than just a courier service and that we are a complete permit service, with all aspects of construction administration knowledge. This is why we stand apart from the competition.
Contact Us Today!